Guest Services, Booking Enquiries & House Rules

Use the official resort channels: info@thailifewellness.com, telephone +66 76 593 081, WhatsApp +66 81 978 4388 or LINE @thailifewellness. The resort must confirm bookings directly.

No. Ask Manee and the public Digital Twin provide information only. A booking is confirmed only when the resort team provides written confirmation through an official communication channel.

If you booked ThaiLife through an online travel agency or booking website, please request changes or cancellations through the same platform used for your original reservation. Its booking conditions will determine what changes are possible. If you need information about the resort itself, the ThaiLife team can still assist with general questions.

Check-in at ThaiLife is from 14:00, and check-out is at 12:00. If your travel plans involve arriving earlier or departing later, please contact the resort in advance. Early check-in and late check-out depend on availability, so the team will need to confirm any special arrangement for your reservation.

The client documents supplied for this build contain differing cancellation terms. Rather than publish a potentially incorrect deadline, the resort team should confirm the policy applying to your exact booking and channel in writing.

Contact info@thailifewellness.com or WhatsApp +66 81 978 4388. The team can help investigate the missing item and discuss any retrieval or shipping arrangements directly.